How do you handle communications and meetings in case your development resources are located abroad?
We use Skype or telephone calls for scheduling the meetings.
We provide our customers with the access to our project management tool, which allows them to monitor the progress of
their project at any hour of the day.Additionally, to enable sensible and effective communication, we allow customers a
1-hour overlap as per their time zone. During this period, the customer can interact with the entire team or the main resource(s)
depending upon the requirement. If the customer wants us to work at certain hours (i.e. outside our normal hours of operation);
we can do it for an additional price.
Do you guarantee the security and confidentiality of our intellectual property?
This clause is covered in the IP contract, and NDA is also signed between Matrix Intech
Solutions and the customer specifying the same. The same clause is also covered in the contract signed between
Matrix Intech Solutions and its employees. In addition, we audit our processes and train employees on a regular basis.
These efforts ensure that our customers' intellectual property is always secure.
Do you practice code reviews? If yes, how frequent is that?
A Peer Review practice is a part of our standard development process. Any code developed by an application
resource is always verified by another application resource. Only after verification is the software released for testing.
This practice is applicable only when the customer hires more than one developer.
Do you provide system documentation?
We provide the SRS documentation to the client. The code will have comments to facilitate easy comprehension.
Our documentation is comprehensive and self-explanatory.
How do you handle change requests from your customers?
We have a standard procedure of handling change requests from our customers.
Firstly, we seek their approval for any change request. After the customer approves the request, we do an impact analysis.
This allows us to deliver the timelines and cost estimates to the customer. Once the customer approves the estimates,
we implement the changes. Matrix Intech Solutions is a leading technology services outsourcing company offering Website & Applications development
services for the past 2 years, and can help you avail reliable, robust and scalable software solutions customized to your needs.
To outsource your software development requirements to us, get in touch with our executives, we will be glad to assist you.